Managing Conflict in the Credit Union
By: Tom Olney, Vice President of Organizational Development, VeleraSummary: Conflict is a natural part of human interaction. But in a professional setting, we often don’t want to risk jeopardizing relationships so we avoid conflict at all cost. In this blog post, Velera Vice President of Organizational Development Tom Olney offers advice for those who cringe at conflict - with strategies for moving from being nice (making the other person feel okay) to being kind (telling them what they need to hear) – in order to achieve and innovate.
Tom Olney: As Vice President of Organizational Development, Tom Olney oversees Velera’s employee and leadership development programs. He also partners with Advisors Plus to offer organizational effectiveness workshops, succession planning, Organizational Change Management (OCM) consulting and support, coaching and customized team development workshops to financial institutions. Tom is passionate about helping leaders at all levels achieve better results through people; and he loves building coalitions to complete difficult projects, delighting the client, deepening relationships and leveraging emerging technology for creative solutions. He is a graduate of the University of Central Florida, with a Masters of Science, Industrial Organizational Psychology, and has more than four decades’ experience in Organizational Development, Project Management, OCM and Knowledge Management.
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