Tech Alone Isn’t Enough: Where Money’s Involved, Human Connection Matters

Summary: While more financial customers have gone digital, they also expect access to in-person services when needed. Shared Branch is a possible solution – and a definite credit union advantage. In this blog post, Communications Specialist Martha Cook talks about her long-term credit union relationship – and how Shared Branch has played an important role for her and her family.

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Martha Cook: As Communications Specialist for Velera, Martha Cook draws on decades of membership to write about the credit union experience. Prior to joining the company in 2018, she worked as a freelance writer for the car, motorcycle and tech industries in Southern California.

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