Strategies for the Digital Banking Evolution

Summary: As member expectations continue to shift toward digital banking, credit unions must innovate to stay competitive. Brian Day, Sales Solution Consultant for Velera, discusses strategies for navigating the digital landscape, from leveraging member feedback to striking the perfect balance between cutting-edge technology and user-friendly design.

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Author: As a solutions consultant, Brian Day helps Velera (formerly PSCU/Co-op Solutions) clients understand industry trends and product solutions, with a focus on digital solutions and loyalty. He has worked in various roles at Velera, focused on innovation, product development and client consulting. Prior to working in financial services, Brian held product support roles focused on market analysis, market research and forecasting for organizations in the manufacturing sector. He earned a bachelor’s degree from the University of Northern Iowa.

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