Mitigate Risk Management in Estate Recovery to Optimize Collections

Summary: The average adult carries about $22,000 of debt, while 46% of Americans believe they would pass on their debt to loved ones when they die. Ashley Town, VP, Collections Strategy & Transformation for TriVerity, a Velera company, explores how encouraging estate planning helps borrowers and their families — and safeguards your credit union's assets and reputation.

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Ashley Town: Ashley is the VP of Collections Strategy & Transformation at Velera, bringing nearly a decade of financial services expertise in fraud prevention, risk management, and strategic leadership to help credit unions navigate complex challenges while maintaining compassionate member relationships.

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